Refund policy

 

Due to the current situation, in which the world is living through a pandemic, all sales are final and won't have any returns. 

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a credit on online store or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned.  We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
- Gift cards
- Products on clearence are final sale
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your credit or exchange.

Sale items (if applicable)
Only regular priced items may be exchange, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at rs8hairstyling@gmail.com and send your item to: RS Hairstyling, Brisas del Norte, 56, Manati PR 00674, Estados Unidos.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your product, you should mail your product to: RS Hairstyling, Brisas del Norte, 56, Manati PR 00674, Estados Unidos

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and non-accredited.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.